Himani Transport
Himani Transport
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Frequently Asked Questions

Get instant answers to common questions about our cargo transportation services, pricing, booking process, and more.

General Questions

What transport services do you offer?

We provide comprehensive cargo transportation services including full truck load (FTL), part truck load (PTL), residential moving, office relocation, industrial transport, and specialized cargo handling across India.

Which areas do you serve?

We operate pan-India with our extensive network covering all major cities and towns. Our fleet serves routes across North, South, East, and West India with reliable connectivity.

Are you a licensed transport contractor?

Yes, we are a fully licensed transport contractor with all necessary permits and registrations. Our fleet is registered under the Motor Vehicle Act and we maintain all required documentation.

What types of cargo do you transport?

We handle all types of cargo including household goods, commercial products, industrial equipment, fragile items, electronics, furniture, and specialized cargo with appropriate handling requirements.

Booking & Pricing

How do you calculate transport charges?

Our charges are calculated based on distance, cargo volume/weight, vehicle type required, loading/unloading complexity, and any special handling requirements. We provide transparent pricing with no hidden costs.

How can I get a quote?

You can get an instant quote by calling us, filling our online quote form, or WhatsApp us your requirements. We provide detailed quotations within 2-4 hours of your inquiry.

How far in advance should I book?

We recommend booking 2-3 days in advance for local transport and 5-7 days for long-distance transport. However, we also handle urgent bookings subject to vehicle availability.

What payment methods do you accept?

We accept cash, bank transfer, UPI payments, and cheques. For corporate clients, we offer credit terms with proper documentation and agreements.

Transportation Process

Can I track my shipment?

Yes, all our vehicles are GPS-enabled. You can track your shipment in real-time through our tracking system or by calling our customer support team for regular updates.

How long does delivery take?

Delivery time depends on distance and route. Local deliveries: same day to 1 day. Inter-city: 2-5 days. Long-distance: 5-10 days. We provide estimated delivery dates at booking.

Do you provide loading and unloading services?

Yes, our trained team handles professional loading and unloading with proper equipment. We ensure safe handling of your goods during the entire process.

What if my goods get delayed?

We maintain high on-time delivery rates. In case of delays due to unforeseen circumstances, we immediately inform you and provide revised delivery schedules with regular updates.

Safety & Insurance

Are my goods insured during transport?

Yes, we provide comprehensive transit insurance coverage for your goods. Our insurance covers damage, loss, or theft during transportation, giving you complete peace of mind.

How do you ensure cargo safety?

We use proper packing materials, secure loading techniques, GPS tracking, experienced drivers, and regular vehicle maintenance. Our team follows strict safety protocols throughout the transport process.

What happens if goods are damaged?

In the rare case of damage, report it immediately upon delivery. We have a quick claims process and our insurance coverage ensures fair compensation for any damages during transit.

Do you handle fragile items?

Yes, we specialize in handling fragile and delicate items with extra care. We use specialized packing materials and techniques to ensure safe transport of electronics, glassware, and other fragile goods.